With technologies and regulations developing at an unprecedented pace, staying on the cutting-edge is crucial to your bottom line. The 2011 DMC and Technology Expo is your ticket to nearly 20 top-notch educational sessions — presented by industry thought leaders, government experts and academia — on the pressing topics affecting your business.
A session marked with an asterisk (*) is closed to the media.
Opening General Session | 8:30 AM–9:45 AM
Welcome
John M. Gray, President and CEO, HDMA
HDMA President and CEO John M. Gray will open the 2011 DMC and Technology Expo with an update on HDMA’s ongoing strategic initiatives across the industry, in statehouses and on Capitol Hill.
The distribution industry is evolving in response to the challenges and opportunities of the changing healthcare landscape. Hear how HDMA is addressing the latest legislative, regulatory and operational developments affecting the industry — from federal and state pedigree legislation to Risk Evaluation and Mitigation Strategies (REMS), in-transit security and the growth of specialty pharmaceuticals. Learn how the Association is working with the supply chain to promote innovation and industry best practices, while enhancing patient safety, supply chain security and business efficiencies.
Keynote Presentation
The Future of the Healthcare Marketplace: Life in the Gap and
Life in the Game
Dr. Ian Morrison, Author, Consultant and Futurist
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The full impact of the historic healthcare reform legislation will not be felt until 2014 and beyond, but in the meantime, all industry stakeholders must deal with “Life in the Gap” before new provisions are implemented. At the same time, the industry must prepare for the emerging reality of healthcare reform and try to determine what life will be like in a reformed system in 2014 and beyond. Organizations and individuals also need to be flexible to adjust to additional modifications in the reform agenda, including the push for more widespread reimbursement reform, the growth of transparency and accountability and the relentless quest for value in healthcare.
In this keynote presentation, Dr. Ian Morrison will focus on the political, economic and strategic context of change in the healthcare system; describe possible scenarios the industry faces; and examine how various actors are preparing for the future. Dr. Morrison will identify the leadership challenges and opportunities that lie ahead for the healthcare industry and provide insight on how organizations and individuals can flourish in the future.
Concurrent Business, Policy and Technology Sessions
10:00 AM–11:00 AM
Leveraging Data and Aligning Metrics to Support Operational Score Carding
Discover how score carding can produce business improvements or efficiencies in key areas such as OTC/HBW, EDI, returns, chargebacks, inventory management and more. This session will explore supply chain analytics, including how metrics can facilitate improvements and help you achieve best-in-class outcomes with your trading partners.
Speakers: Chris Doerr, Associate Director, Client Financial Services, Cephalon, Inc.
Celia Weber, Director, Branded Rx, AmerisourceBergen Corporation
DEA Update*
Stay informed of the ever-changing world of controlled substance and listed chemical regulations by exploring recent and upcoming initiatives from a DEA perspective. Trends, upcoming regulations, reporting, quotas, diversion, security and other topics will be covered. An opportunity for questions and answers will be provided.
Speaker: Cathy A. Gallagher, Associate Chief Liaison and Policy Section, Office of Diversion Control, Drug Enforcement Agency

The Role of the Specialty Distributor
Gain insight into the capabilities, services and value of distributors in the specialty pharmaceutical sector. This session will present key takeaways from the economic analysis recently conducted by Arthur D. Little Inc. for the Center for Healthcare Supply Chain Research.
Speaker: John W. Brennan, President and Managing Director, Arthur D. Little, Inc.
Concurrent Business, Policy and Technology Sessions
11:15 AM–12:15 PM
3PL Services
More and more, manufacturers are outsourcing distribution and logistics functions to third-party logistics companies (3PLs). Learn about leading practices for engaging with 3PL companies — both as a manufacturer and a distributor — to enhance trade relationships.
Speakers: Amy A. Winnen, Director, Trade and Distribution, Vertex Pharmaceuticals, Inc.
Jeff Heath, MBA, Director, Distribution Operations, Obagi Medical Products
340B Drug Pricing Program
The Affordable Care Act includes new provisions that expand and reform the 340B Drug Pricing Program. This session will provide an overview of these changes and their impact on the supply chain. Review the new government requirements for eligibility compliance, program integrity, diversion and the implications of program implementation for supply chain partners.
Moderator: Larri A. Short, Esq., Partner, Health Law Group, Arent Fox, LLC
Speakers: Geoff Werth, Director - Federal Government Relations, US Oncology
Peyton Howell, MHA, President, Consulting Services, AmerisourceBergen Corporation
Drug Product Shortages
Drug shortages are a challenge for the healthcare community, mainly because they typically appear with little or no warning and significant resources may be needed to manage patients when a particular therapy is in short supply. Learn more about the American Society of Health-System Pharmacists’ efforts to define the scope and causes of drug shortages and how the supply chain can work together to enhance patient safety and minimize disruptions in patient care that are caused by drug shortages. This session will also include a panel discussion addressing key challenges in communications on product availability and explore how to work through these barriers.
Speaker: Cynthia Reilly, BS Pharm, Director, Practice Development Division, American Society of Health-System Pharmacists
Concurrent Business, Policy and Technology Sessions
2:15 PM–3:15 PM
Leading in a Track-and-Trace World
How are supply chain partners successfully collaborating on track-and-trace technology pilot programs? Review 2011 plans for track and trace and serialization and the action steps trading partners are taking as they work toward implementation. Trading partners will discuss their recent activities and future plans to implement serialization and track-and-trace technologies. These real-world examples highlight innovative approaches and lessons learned from this process.
Speaker: Michael Celentano, Director, Supply Chain Systems, Purdue Pharma L.P.
Emergency Preparedness —
Supply Chain Coordination
Communication and coordination among supply chain partners is crucial in order to deliver critical medicines and supplies, especially during a severe emergency or pandemic. Learn about Rx Response and other information-sharing sources for the private sector and enjoy real world discussion from manufacturers, distributors, retailers and other emergency preparedness responders. Review lessons learned from pandemic after-action meetings and discuss what barriers can be overcome if supply chain partners work together to address any severe emergency.
Moderator: Erin Mullen, RPh, PhD, Assistant Vice President, Rx Response
Panelists: Anne-Marie Aldrich, PharmD, District Pharmacy Supervisor, Palm Beach South #22, Walgreen Company
Patrick J. DeGrace, Director, Customer Care, Hospira Worldwide, Inc.
Chris Zimmerman, Vice President, Corporate Security and Regulatory Affairs, AmerisourceBergen Corporation
Update on FDA’s Risk Evaluation and Mitigation Strategies (REMS)
The Food and Drug Administration Amendments Act of 2007 (FDAAA) provided FDA with powerful authority to impose REMS on drugs and biologics. As a result, REMS requirements are changing the world of drug development, the supply chain and healthcare provision. This session will provide an update on FDA’s REMS policy; how manufacturers, wholesale distributors and others are addressing special issues associated with the opioid REMS; customer verification; registries; assessments; and additional topics. The benefits and challenges of REMS also will be discussed.
Speakers: Peyton Howell, MHA, President, Consulting Services, AmerisourceBergen Corporation
Terri Madison, PhD, MPH, Vice President, Epidemiology & Risk Management , Xcenda, part of AmerisourceBergen Consulting Services
Concurrent Business, Policy and Technology Sessions
3:30 PM–4:30 PM
GS1 Drug Pedigree Messaging Standards versus Serialized Advanced Ship Notices
With the deadline for track-and-trace implementation approaching, this session will compare two transactions — the drug pedigree messaging standard and Advanced Ship Notices — for tracking and tracing items in the pharmaceutical supply chain.
Speakers: Steve Tadevich, Director, Account Management, McKesson Corporation
Robert C. Young, Associate Director Delivery Management, TEVA Pharmaceuticals USA
Cold Chain Management
With an ever-increasing number of products that require cold chain handling, it is essential to stay up to date with the latest in cold chain technology and operations. Find out about the most recent advances, challenges and recommended guidelines in the storage and transportation of cold chain and frozen healthcare products.
Speaker: TJ Rizzo, Director of Sales, Cold Chain Technologies
The Top 10 Must Dos for Operational Excellence
Get a leg up on the latest and greatest warehousing technologies in this informative session. Explore how to leverage warehouse technology to reduce inefficiencies in day-to-day operations by improving and creating processes around effective automation strategies. Learn about the practical implementation of technology in today’s warehouse environment and how to measure success.
Speaker: Susan Rider, President, Rider & Associates
Morning General Session and Distribution Management Award Presentation | 8:30 AM–9:45 AM
Distribution Management Award Presentation
HDMA’s Distribution Management Award recognizes HDMA member companies’ efforts to improve the efficiency and effectiveness of the healthcare supply chain and enhance trading partner relationships. All HDMA members are eligible to nominate their company or a valued trading partner for this prestigious award. Nomination forms can be found here, and must be returned by 5:00 PM on Friday, January 28, 2011. Click here to learn more.
For more information about the nomination process, contact Lisa Gallagher, Director of Member Services,
at (703) 885-0251 or e-mail lgallagher@hdmanet.org.
Strive for the Best — Never Be Satisfied Simply by a Job Well-Done
Jim Palmer, Hall of Fame Pitcher for the Baltimore Orioles
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Jim Palmer showed he knew how to win the big games as the winning pitcher in the Baltimore Orioles’ first four pennant-clinching games. Elected to the Hall of Fame in 1990, Palmer spent his entire 20-year pitching career with the Orioles, and is the team’s all time leader in virtually every pitching category. He is the only American League Hall of Fame pitcher to win the Cy Young Award three times, and also earned four Gold Glove Awards. Palmer had an 8-3 record with a 2.61 ERA in post-season play, and in 1983 became the only pitcher in baseball history to win a World Series game in three different decades.
Palmer's broadcasting career has included work for ABC TV, Home Team Sports and ESPN, for which he earned an ACE cable award nomination. He’s served as the spokesperson for Jockey International and The Money Store, and is the national sports chairman for the Cystic Fibrosis Foundation.
Concurrent Business, Policy and Technology Sessions
10:00 AM–11:30 AM
State of the States
The existing patchwork of state pedigree laws continues to challenge manufacturers and distributors alike as they strive to preserve efficiencies in the supply chain. States also are addressing controlled substance issues in a variety of ways, from distributor sales reporting to the regulation of pain management clinics. Get up-to-the-minute updates on state legislative and regulatory activity, including the new emphasis on controlled substance requirements.
Speakers: Daniel G. Bellingham, Director, State Government Affairs, HDMA
Joshua M. Bolin, Government Affairs Director, National Association of Boards of Pharmacy
Supply Chain Security*
Learn about the newest strategies and tactics used to increase the security of the supply chain. This session explores industry best practices, latest technologies, and recommendations to combat theft both in warehouses and while in-transit.
Speakers: Terry L. Carrico, Vice President, Corporate Security, McKesson Corporation
Charles Forsaith, Corporate Director, Supply Chain Security, Purdue Pharma L.P.
Jeffery D. Stirling, Distribution Operations Manager, Eli Lilly and Company
Reimbursement Update
Delve into the latest updates on federal reimbursement metrics for pharmaceuticals under the Medicare and Medicaid programs. Gain an understanding of the changes and challenges facing the supply chain as the government implements the initiatives brought forth under the Affordable Care Act. Hear the latest on Average Manufacturer Price, Average Wholesale Price, Average Sales Price and other pricing activities of importance for the industry. See what new requirements the federal government may have for distributors and manufacturers, and how these legislative and regulatory changes will affect your bottom line.
Speaker: Larri A. Short, Esq., Partner, Health Law Group, Arent Fox, LLC
Concurrent Business, Policy and Technology Sessions
1:45 PM–2:45 PM
Understanding Returns Drivers: A Six Sigma Case Study
Discuss ways to reduce the volume of unsalables, increase efficiencies in processing and reduce the amount of non-creditable waste using a Lean Six Sigma approach. Delve into key areas — including inventory management, operations and return policy elements — in an effort to understand the true costs of expired pharmaceutical returns.
Speakers: Scott Bradford, Vice President, Reverse Logistics, McKesson Corporation
Ed Crimmins, Partner, Kindler & Crimmins Associates
Mary Kay Rust, Director of Operations, Lilly USA, LLC
Controlled Substance Monitoring — 2011 Update*
Sponsored by Purdue Pharma L.P.
Explore DEA’s stepped-up scrutiny of controlled substances distribution, with special attention paid to the impact on DEA registrants and actions HDMA members may take to ensure compliance. This session will provide an overview of recent findings and trends, as well as a chance to discuss DEA’s changing regulatory and enforcement standards. The Agency’s regulations surrounding suspicious orders will be highlighted.
Speaker: David L. Durkin, Esq., Principal, Olsson Frank Weeda Terman Bode Matz PC

The Facts, Figures and Trends in Healthcare
Get a broader picture of the healthcare supply chain facts, figures and trends in an informative session presented by the Center for Healthcare Supply Chain Research, HDMA’s research foundation. Analyze groundbreaking industry benchmarks reported in the second edition of Specialty Pharmaceuticals: Facts Figures and Trends in Healthcare and the 2010-2011 HDMA Factbook.
Speakers: Rolando DeCardenas, Vice President, General Manager, Oncology RX Biopharmaceutical Solutions Group, US Oncology
Ed Vianco, Vice President, Controller, McKesson Corporation
Afternoon General Session | 3:00 PM–4:00 PM
What’s In, What’s Out, What’s Ahead:
2011 Healthcare Marketplace Trends
Doug Long, Vice President, Industry Relations, IMS Health
Sponsored by SAP America, Inc.
Take a first look at the latest industry data and emerging market trends for branded and generic pharmaceutical and health and beauty care product sales. Long is an industry thought leader who specializes in analyzing information from IMS Health’s premier sales, prescription, promotional and medical databases.
Long offers perspectives on a range of vital pharmaceutical topics, including global market trends, industry forecasts, research and development, marketing practices, blockbuster drugs, patent expirations and generic trends, biotechnology and more. Take advantage of this opportunity to analyze how emerging trends will affect strategic business plans in the coming year and beyond.