Level of Education Provided: Intermediate

Who Should Attend
This webinar is open to distributor, manufacturer and service provider members who are responsible for reverse logistics, returns processing and management, purchasing, operations, finance, customer service, credit and collection, sales and warehousing.

Webinar Overview
As the use of electronic data interchange (EDI) standards has grown in recent years in forward logistics, companies have looked to leverage these transactions in reverse logistics. The exchange of electronic returns data can streamline the handling process and reduce the cycle time involved in processing returns.

HDMA’s EDI transaction data sets — specifically the 180 Return Merchandise Authorization and Notification and the 812 Debit/Credit Adjustment transaction sets— accommodate emerging business requirements in the notification and processing of returned goods.

This informative Webinar is especially designed to:

• Help you better understand how leveraging returns data can streamline returns and the reconciliation
  process;
  
• Demonstrate how using EDI can facilitate information and credit exchange;
  
• Discuss methods and strategies for how data can be exchanged;
  
• Examine current trends in the exchange of returns data between supply chain trading partners;
  
• Summarize recent revisions to the EDI 180 and 812 transaction sets;
  
• Update you on efforts to address the remaining business challenges; and
  
• Explore real-world, practical case studies.

This webinar is sponsored by

Speakers:
Tim Stearns, Senior E-Commerce Analyst, Baxter Healthcare
Kyle Zeronik, Vice President, Information Technology, Stericycle