Ed Crimmins
Senior Director, Pharmacy Returns
Rite-Aid

Robert Reid
Senior Director, Client Development
Inmar, Inc.

Lisa Fowler, PharmD
Director, Management and Professional Affairs
National Community Pharmacists Association

Bob Weston
Customer Service/Logistics Manager
Procter & Gamble Pharmaceuticals

Frank Harkins
Associate Director, Credit & Collections
Boehringer-Ingelheim Pharmaceuticals, Inc.

Brian Williams
Director, Business Development
GENCO Pharmaceutical Services, Inc./formerly Capital Returns

Michael Kody
Vice President, Supply Chain Strategy
AmerisourceBergen Drug Company

Nadine You
Vice President, Corporate Operations
EXP Pharmaceutical Services, Inc.

Frank Lee
Director, Performance Development
Smith Drug Company

Kyle Zeronik
Vice President, Information Technology
Stericycle

Wednesday, September 30

10:00 AM-12:00 PM

Pre-Seminar/HDMA Returns Task Force Meeting (Invitation only)

12:00 PM-12:30 PM

Registration & Luncheon

12:30 PM-1:00 PM

Welcome & Seminar Overview
Marjorie D. DePuy, Director, Industry Relations, HDMA

HDMA Returns Task Force Co-Chairs
Frank Lee, Director, Performance Development, Smith Drug Company
Bob Weston, Customer Service/Logistics Manager, Procter & Gamble Pharmaceuticals

1:00 PM-1:30 PM

Keynote Presentation
This special keynote presentation will cover what’s in store for returned products and reverse logistics in the midst of health reform, environmental regulation, pedigree and track and trace initiatives, heightened attention to product recall and withdrawals and burgeoning drug disposal programs.

Scott Melville, Senior Vice President, Government Affairs, HDMA

1:30 PM-2:30 PM

Understanding the Drivers of Expired Returns
There are several product-related and demand-related drivers of expired pharmaceutical returns discussed in a recent HDMA report.  Alignment of manufacturer and distributor ship life policies with manufacturer production and inventory practices, warehouse and pharmacy stock rotation practices, particularly for short-dated products, drops in demand for seasonal products, variance between packaging size and prescribing practices, generic product launches and NDC conversions are all areas for potential improvement for companies interested in reducing the volume of expired returns.  Report highlights followed by a panel discussion of supply chain experts will dive into some of these topics with a practical viewpoint.

Speaker & Panel Moderator: Dan Raftery, President, R2N Networks

Panelists: Ed Crimmins, Senior Director, Pharmacy Returns, Rite-Aid
Thomas Hervey, Operations Coordinator Pharmacy Logistics, Wal-Mart Stores Inc.
Mike Kody, Vice President, Supply Chain Solutions, AmerisourceBergen Drug Company

2:30 PM-3:00 PM

Networking Break & Table-Top Exhibits

3:00 PM-4:00 PM

Scenario Planning: FDA Actions as Returns Drivers
Recent FDA enforcement actions related to unapproved products, including some that are controlled substances have been identified as one of the unpredictable drivers of returns.    Given future expectations for additional actions, what opportunities do supply chain participants have for streamlined processes and communications improvements?  This session will be facilitated by a regulatory expert and involve some scenario discussions with attendees.

David L. Durkin, Esq., Principal, Olsson Frank Weeda Terman Bode Matz PC
Tad A. Gomez, MS, RPh, Director of Pharmacy and Director of Pharmacy Residency Programs, Medical College of Georgia Health, Inc.

4:00 PM-5:00 PM

Advances in the Electronic Age
A look at recent revisions to the EDI 180 Return Merchandise Authorization and Notification and the 812 Debit/Credit Adjustment transaction sets to accommodate emerging business requirements in the notification and processing of returned goods.  This session includes a technical discussion of the new codes and usage in the EDI sets as well as a broader discussion of how the returns and reconciliation process can be streamlined in a more automated environment.

Tim Stearns, Senior E-Commerce Analyst, Baxter Healthcare
Kyle Zeronik, Vice President, Information Technology, Stericycle

5:00 PM-6:00 PM

Networking Reception

6:00 PM

Open Evening

Ed Crimmins
Senior Director, Pharmacy Returns
Rite Aid Corporation

Ed Crimmins is the Senior Director, Pharmacy Returns for Rite Aid Corporation. During his more than ten years with Rite Aid, he has been  responsible for various aspects of reverse logistics and inventory management programs within the company. Ed’s current responsibilities include oversight of the pharmaceutical reverse logistics physical and financial process flow. He has 15 years of supply chain experience in distribution and holds a degree from State University of New York at Albany.

Marjorie D. DePuy
Associate Director, Industry Relations
Healthcare Distribution Management Association

Marjorie DePuy is HDMA’s Associate Director of Industry Relations. She supports the work of the Returns Task Force, the e-Commerce Task Force and the Health & Beauty Care Advisory Committee, providing project management and educational program facilitation. Before joining HDMA, DePuy supported industry projects at Grocery Manufacturers Association, including business case development for technology initiatives, annual unsaleable product benchmarking and internal strategic planning. Previously, DePuy spent five years in project and account management for Xylem Interactive and DATA, Inc., with clients including Chipotle, Red Robin and the U.S. Air Force Academy. DePuy earned an MBA with distinction from the Keller Graduate School of Management and a BA from Hamilton College.

David L. Durkin, Esq.
Principal
Olsson Frank Weeda Terman Bode Matz PC

David Durkin, Esq., is a Principal at Olsson Frank Weeda Terman Bode Matz P.C. He has been with the firm since 1988. Durkin’s practice is concentrated in federal civil and criminal litigation and administrative proceedings, including court challenges to FDA, USDA, DEA regulatory and enforcement initiatives and International Trade Commission proceedings. Prior to joining the firm, Durkin served a two-year appointment as Law Clerk to the Honorable Jaime Pieras, Jr., United States District Judge for the District of Puerto Rico. He received his BA in Philosophy from John Carroll University, and his JD from the Catholic University of America.

Sierra Fletcher
Associate, Policy and Programs
Product Stewardship Institute, Inc.

Sierra Fletcher is an Associate for Policy and Programs at the Product Stewardship Institute, Inc. (PSI) where she manages initiatives on waste pharmaceuticals, medical sharps, and pharmaceuticals. Sierra has worked for 10 years on environmental and consensus-building projects in the U.S. and overseas, including oil spill prevention and response in Alaska; renewable energy development and impacts of dams on downstream communities in Cambodia; tourism and community sustainability in New England and Eastern Canada; and convening environmental professionals from the Middle East. She has also taught environmental education in coastal Maine, facilitated programs for youth from international conflict regions, and worked in business development at a Washington, DC renewable energy and energy efficiency consulting firm. Sierra has a master’s degree in environmental policy and conflict resolution from the Fletcher School of Law and Diplomacy at Tufts University and an undergraduate degree in anthropology from Yale University. 

Paul Fowler
Vice President, Innovation, Office of the CTO
Axway, Inc. 

Paul Fowler is Vice President of Innovation, Office of the CTO, at Axway, Inc. where he works to improve the safety and efficiency of the nation’s medical supply chain. Fowler has more than 30 years of healthcare technology experience, including ten years in direct patient care, nine years in medical diagnostic research with Abbott Laboratories and 11 years with McKesson Corporation driving the company’s Emerging Technology group. He is the former Co-Chair of the HDMA’s Business and Technology Committee. Fowler holds a BS in Medical Technology and an MBA in E-Business Strategy.    

Tad A. Gomez, MS, RPh
Director of Pharmacy and Director of Pharmacy Residency Programs
Medical College of Georgia Health, Inc.

Tad A. Gomez, MS, RPh is Director of Pharmacy and Director of Pharmacy Residency Programs at the Medical College of Georgia Health, Inc. and Clinical Assistant Professor at the University of Georgia College of Pharmacy.  Previously, he was a Pharmacy Manager at St. Joseph’s Hospital in Tampa, Florida; Director of Inpatient Pharmacy Services at the Harris County Hospital District in Houston, Texas; Chair of the American Society of Health-System Pharmacists (ASHP) Council on Pharmacy Management; and, was an invited Professor of Pharmacy to Misr International University College of Pharmacy in Cairo, Egypt in 2008.  He currently serves as a member of the Novation Pharmacy Executive Council, Immediate Past-Chair of the ASHP Section of Pharmacy Practice Managers Section Advisory Group on Leadership Development and Treasurer of Southeastern Pharmacy Residency Conference. Tad earned his BS Pharmacy from the University of Kansas, Lawrence, Kansas; his MS Hospital Pharmacy from The Ohio State University, Columbus, Ohio.

Thomas Hervey
Operations Coordinator Pharmacy Logistics
Wal-Mart Stores Inc.

Thomas Hervey is Pharmacy Operations Coordinator in the Logistics Division of Wal-Mart Stores Inc. He is responsible for leading the successful transformation of the reverse logistics process for the Pharmacy Division within Wal-Mart. Thomas has served as an Inventory Replenishment Manager as well as a Logistics Engineer during his 7 year Wal-Mart career. Prior to Wal-Mart, he was an engineering consultant focusing on distribution and logistics. Thomas received a degree in Industrial Engineering in 1999 from the Milwaukee School of Engineering.

Stan Jeppesen
Investigator, WA Department of Health, Office of Investigations & Inspections
Washington State Board of Pharmacy

Stan Jeppesen, PharmD, is a Pharmacist Investigator for the Washington State Board of Pharmacy, responsible for conducting investigations and inspections of pharmacies and pharmaceutical firms for the past 10 years. His focus for the past five years has been working to promote practical systems and legislation in which patients may appropriately dispose of their expired and unused medicines, and thus address the public health and safety concerns these medicines present to our communities. Prior to working for the Board, Stan spent 20 years working in institutional, hospital and homecare pharmacy practices.

Michael Kody
Vice President, Supply Chain Solutions
AmerisourceBergen Drug Company

Michael Kody is Vice President of Supply Chain Solutions for AmerisourceBergen Drug Company. He is responsible for supply chain strategies deployment associated with inbound and outbound efficiencies, inventory management optimization, and technical infrastructure systems support. Michael is also responsible for optimizing manufacturer contract relationships and major business processes. Prior to AmerisourceBergen, he worked for 16 years in PricewaterhouseCoopers' Business Advisory practice focusing on supply chain process optimization for companies in the pharmaceutical industry and was responsible for regional leadership of the business analytics practice. Michael speaks to local universities and professional organizations on supply chain management issues and has served on the board of directors for small business and charitable organizations. He is a graduate of the University of Michigan and is a Certified Public Accountant.

Frank Lee
Director of Performance Development
Smith Drug Company

Frank Lee is Director of Performance Development with Smith Drug Company. He is involved in a number of business processes which represent opportunities for analysis, improvement or added efficiencies. This includes a focus on reverse logistics to develop and update policies, procedures and system efficiencies for processing salable and non-salable returns and recalls. Prior to coming to Smith Drug, Frank was a corporate trainer in the area of Communication and Leadership Development, and Smith Drug was one of his business clients.  Naturally, his current responsibilities include the “people side” of business performance, along with business process improvement. Currently Frank’s involvement with HDMA includes serving as co-chair of the Returns Task Force, a member of the Returns Drivers Project Team, and the Returns Logistics Seminar Program Advisory Board.‪‪

Scott M. Melville
Senior Vice President, Government Affairs
Healthcare Distribution Management Association

Scott M. Melville is HDMA’s Senior Vice President of Government Affairs, with responsibility for federal and state legislative and regulatory affairs. Prior to joining the association, Melville served as an attorney and head of government relations for Cephalon, Inc., and as a public policy director and federal lobbyist for Hoffmann-La Roche and Sterling Winthrop, respectively. He is the former chairman of the Pennsylvania Biotechnology Association and the BIO State Government Relations Committee. Prior to joining the pharmaceutical industry, Melville was a legislative counsel and Appropriations Committee associate on the staff of the U.S. Congressman Jerry Lewis (R-CA). Melville is an alumnus of Bucknell University and the George Mason University School of Law.

Daniel J. Raftery
President
Raftery Resource Network, Inc.

Dan Raftery is President of Raftery Resource Network, Inc. and has more than 20 years experience as a management and research consultant for the consumer drug, food and housewares industries. His assignments cover a range of topics from specific supply chain operations to strategic business and industry issues. Raftery has authored more than three-dozen industry reports on a variety of subjects—18 on the subject of returned goods.  He is a regular speaker at industry conferences and facilitates executive share groups and cross-functional action teams. His editorial columns and newsletters appear in several trade periodicals and are accessible on-line. Raftery also has 18 years of retail operations experience and a BS in Mechanical Engineering from the University of Wisconsin.

Tim Stearns
Senior E-Commerce Analyst
Baxter HealthCare

Tim Stearns is a Senior E-Commerce Analyst with Baxter HealthCare, focusing primarily on the distributor customer base. With over 12 years experience in information systems, He has integrated back-end systems and implemented numerous EDI transaction sets focused on contract/chargeback administration, customer credit and invoicing, returns processing, order management & shipping notices, track & trace /pedigree systems design, customer-to-HIN alignment with HIBCC, and distributor Fee for Service/inventory management agreements. Tim  has served twice as Co-Chair of the HDMA Business Technology Committee, member of the HDMA eCommerce Task Force, member of the CSOS Working Group, and the Health Industry Business Communications Council E-Business Council.

Bob Weston
Customer Service/Logistics Manager
Procter & Gamble

Bob Weston is the Customer Service/Logistics Manager for Procter & Gamble. Weston is responsible for managing warehousing, fulfillment, returns and transportation operations. He is a member of HDMA’s Logistics Operations Committee and has participated in several of the Association’s special projects. Weston has 34 years of experience in the healthcare industry in various disciplines, including manufacturing, human resources, initiatives management, operations planning and distribution.

Kyle Zeronik
Vice President, Information Technology
Stericycle

Kyle Zeronik  is Vice President, Information Technology for Stericyle. He has served over eight years in Stericycle's Information Systems Department and was one of the lead architects in building the Recall and Return solutions.  Kyle leads the IT group and is responsible for delivering innovative products that transform data into information to help client's better manage their business. He holds a Bachelor's in Materials Engineering from Purdue University.